Update - News channels are now reporting that Louisville's Thursday morning ice storm is considered a top-10 event based on the number of power-outages and downed lines. Internet customers throughout the area are still being impacted with no specific repair ETAs for most customers. We are being advised that times for repair may range between 1 and 5 days depending on the amount and type of damage in any given neighborhood.
Nov 16, 11:15 EST
Monitoring - Individual trouble reports are being accepted, but individual ETA for repairs may vary between 24 and 72 hours if your service is impacted by this weather-related event.
Nov 15, 15:49 EST
Investigating - There are a large number of known outages affecting Internet access customers in the Louisville area due to the icy weather event that occurred early Thursday morning. If your power was recently restored, please keep in mind that other power outages in your area may still be affecting your service.

Internet customers without service are encouraged to power-cycle their modem and ensure that all cables are still connected properly before further troubleshooting.
Nov 15, 15:46 EST

About This Site

Welcome to IgLou's service status page. If you are experiencing trouble with your service that isn't mentioned here, please call us at 800-436-4456 or email support@iglou.com.

Network Connectivity   ? Operational
Internet Access Services   ? Partial Outage
Server Colocation   Operational
Website & Email Hosting   Operational
DNS Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2018

No incidents reported today.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.